We accept returns within 30 calendar days after delivery. To be eligible, the item must be unused and returned with the packaging it arrived in. If the item has a quality issue, please contact us first so we can review the problem and help you.
- Contact us at info@littletiakesstore.com or +1 440-915-6799 before sending anything back. We will provide return instructions.
- Pack the item securely. Include your order number inside the package if possible.
- Ship the return to:
5410 Wayside Drive, Medina, Ohio 44256, United States - Once we receive the return, we inspect it. If it meets the return conditions, we process the refund within 1–2 business days.
- After we process the refund, it is sent back to the original payment method. Your bank or payment provider may take an additional 7–10 business days to show the credit on your statement.
Return shipping is free for approved returns. We do not charge a restocking fee. If the return is not approved because the item was used, damaged after delivery, or missing parts, we will contact you before taking further action.
Refunds are issued to the original payment method only. We do not issue cash refunds or refunds to a different card or account.
If you receive a damaged or incorrect item, contact us within 30 calendar days after delivery. We will review the issue and provide a return or replacement solution where applicable.